Shipping & Returns
Shipping Information
We offer worldwide shipping on all SENLITES eyewear.
• Processing Time: Orders are processed within 1–3 business days.
• Estimated Delivery:
• Turkey: 1–3 business days
• Europe: 5–10 business days
• Rest of the World: 7–15 business days
• Tracking: Once your order has been shipped, a tracking number will be emailed to you.
We partner with reliable couriers to ensure your glasses arrive safely and on time.
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Returns & Exchanges
We want you to love your SENLITES eyewear. If something isn’t quite right, we’re here to help.
• Return Window: You can return or exchange your order within 14 days of delivery.
• Conditions: Items must be unused, in original packaging, and in resellable condition.
• Return Shipping: Return costs are the responsibility of the customer unless the item is faulty or incorrect.
• How to Start a Return:
Email us at [email protected] with your order number and reason for return. Our team will guide you through the process.
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Damaged or Incorrect Items
If you received a damaged or incorrect product, please contact us within 3 days of delivery. We’ll arrange a free replacement or refund as soon as possible.
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If you have any questions about shipping or returns, feel free to reach out to us at [email protected]
— we’re always happy to assist you.